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HP Selling HP Printing and Computing Services Sample Questions:

1. Why is HP Printing and Computing Sales specialization important for partners?

A) Partners selling HP hardware will be able to deliver their own branded services.
B) Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
C) Qualifying Partners can also generate additional profit by delivering services on behalf of HP.
D) Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware.

2. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) HP can dispatch partners to resolve server related issues on already sold hardware
B) Partners will benefit from extra discounts by buying hardware from HP
C) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
D) Partners can start accumulating rebates on sales from day one on new or already sold hardware

3. Which type of services can an HP Printing and Computing Services specialist sell?

A) It depends on the geography; the permitted services vary from one country to another,
B) The specialist can sell services for server, data center printer, and computer.
C) The services are defined with each partner.
D) The specialist can sell services for printing and personal systems.

4. Which statement is true about Service Lines?

A) R4 Commercial support covers all business levels for workgroup printers.
B) All services lines are available for consumers who buy contractual services.
C) The R7 computer support line is available for consumers
D) R4 Commercial support is only available to Small and Medium Business (SMB).

5. Which statement is true about Non IT managed businesses?

A) Non IT managed businesses do not tend to outsource their purchasing needs, but seek the advice of partners to benefit from easy and free usage services.
B) Non IT managed businesses tend to outsource their purchasing needs and seek the advice of partners to benefit from easy and free usage services.
C) Non IT managed businesses tend to outsource their purchasing needs but do not seek the advice of partners.
D) Non IT managed businesses are not interested in advice on IT infrastructure decisions and tend to internally manage their purchasing needs.

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