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Salesforce Certified Slack Administrator Sample Questions:

1. Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A) Member with no deactivation time
B) Single-channel Guest with deactivation time in six months
C) Multi-channel Guest with deactivation time in six months
D) Member with deactivation time in six months

2. You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?

A) Slack Connect direct message (DM) between the contractor and project lead
B) Single-Channel Guest with access to one project channel
C) Multi-Channel Guest with access to all relevant project channels
D) Full member with access to the marketing workspace

3. A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

A) Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
B) Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads.
C) Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
D) Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.

4. When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience?
(Select the best answer.)

A) They'll be immediately logged out and be required to authenticate their identity using SSO before logging back in.
B) They'll receive an email that contains a link they'll use to connect and authenticate their Slack account with their account in their SSO provider.
C) They'll receive a Slackbot message in the workspace requiring them to click an authentication link to validate SSO.
D) They'll receive a notification from their SSO provider and be logged out immediately from the Slack workspace.

5. Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

A) Workspace Admin
B) Multi-channel Guest
C) Primary Org Owner
D) Member

Solutions: