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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: OmniScripts | - Building guided user interactions with OmniScripts - Conditional logic and dynamic user flows |
| Topic 2: Industry Use Cases and Deployment | - OmniStudio deployment and performance considerations - Best practices for Salesforce Industries solutions |
| Topic 3: FlexCards | - Data sources and contextual display strategies - Designing and configuring FlexCards |
| Topic 4: Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
| Topic 5: OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system. In this scenario, which OmniStudio data tool should the consultant recommend?
A) DataRaptor Extract
B) Calculation Procedure
C) DataRaptor Turbo
D) Integration Procedure
2. A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes. Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers
A) Custom Styles
B) OmnlOut
C) FlexCards
D) OmniScript
E) Newport Design System
3. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It. Which three OmniScript elements should be used to meet these requirements? Choose 3 answers
A) DataRaptor Extract Action
B) DataRaptor Transform Action
C) Radio
D) DataRaptor Post Action
E) Select
4. Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
A) Lookup
B) Calculation Action
C) Select
D) Date Mapper Extract Action
5. A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
Step 1: account name and legal number
Step 2: billing cycle and monthly due date
Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript? Choose 2 answers
A) Use a single DataRaptor to save the information
B) Combine the three steps into one step
C) Create a reusable OmniScript for this process
D) Configure the save for later property
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,D,E | Question # 3 Answer: C,D,E | Question # 4 Answer: C | Question # 5 Answer: A,B |



