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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which option will help a customer reduce the amount of time they currently spend in evaluating configuration item relationships with each change?

A) Impact Analysis; part of IBM SmartCloud Control Desk
B) Impact Assessment, part of IBM Tivoli Application Dependency Discovery Manager
C) Impact Assessment; part of IBM SmartCloud Control Desk
D) Impact Analysis; part of IBM Tivoli Application Dependency Discovery Manager

2. A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem management processes. The solution will be offered as a service to external customers and they want to negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing. What does the customer have to purchase in order to implement this solution?

A) IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Managed Service Providers licenses
B) IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Internal Service Providers licenses
C) IBM SmartCloud Control Desk for Managed Service Providers licenses
D) IBM SmartCloud Control Desk for Internal Service Providers licenses

3. A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?

A) IBM Tivoli Usage and Accounting Manager
B) IBM Tivoli Application Dependency and Discovery Manager
C) IBM Tivoli License Compliance Manager
D) IBM Tivoli Provisioning Manager

4. A service provider company is managing 5,000 servers in their customers' environments. Their customers' 20 networks are isolated from each other but accessible through a firewall from the management network where IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the best TADDM architecture for this scenario?

A) TADDM Domain Deployment
B) TADDM Streaming Deployment
C) TADDM Storage Deployment
D) TADDM Synchronization Deployment

5. A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?

A) the release tool
B) the configuration process
C) the change process
D) the discovery tool

Solutions: