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Only need to practice for 20 to 30 hours
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Cisco 820-422 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Value Realization and Optimization | - Measuring business impact and KPIs - Continuous improvement and lifecycle optimization |
| Stakeholder and Customer Analysis | - Identifying key stakeholders and decision makers - Customer journey mapping and value identification |
| Transformative Architecture Engagement Execution | - Engagement planning and delivery frameworks - Aligning technical architecture with business strategy |
| Business-Focused Solution Design | - Translating business requirements into architecture models - Defining success criteria and measurable outcomes |
| Business Architecture Engagement Fundamentals | - Role of architecture in customer success and engagement lifecycle - Understanding business outcomes and transformation goals |
Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
1. Which three options correctly describe the role of a subsequent node in a Cisco Unified CallManager 5.0 cluster? (Choose three.)
A) Replicates the database to other Cisco Unified CallManager servers
B) Maintains read-only copies of the configuration database
C) Collects CDRs
D) Processes IP telephony calls
2. Which statement reflects a business relevant benefit from a data center virtualization solution?
A) It makes good use of physical space.
B) It allows IT a way to align capacity and costs with varying company needs,for example - to address heavier retail activity during holiday season.
C) It allows the infrastructure team to more quickly diagnose bandwidth requirements.
D) It includes more advanced chip technology,giving the products a longer usage life.
3. What should you do if the Discovery phase uncovers a previously unknown infrastructure weakness?
A) Propose a new,for-fee project to dig into the root cause of the problem.Put the TransformativeNetworking Engagement on hold,until problem is fully resolved
B) Use this new information to convince business executives they need outside resource to help their own IT staff
C) Keep the information out of your Discovery report,so this does not cause a problem for moving forward with the project
D) Brief the IT leaders on your findings,and gain agreement on how results should be presented to business executives
4. What do Transformative Networking Engagements help Cisco and partners to do?
A) Close a sale with two weeks.
B) Lock out competitors.
C) Secure the largest possible scope for assisting customers on complex technology projects.
D) Create new opportunities and justify strategic investment.
5. Which would be a non-financial benefit?
A) Slow down a customer's growth rate for acquiring new storage hardware
B) Savings in a customer's travel expense
C) Higher revenue per order,enabled by customer service reps more frequently involving remote experts in sales discussions
D) Improved quality of video,which results in a better experience for fans at the customer's sporting events
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |



