About SAP E-C4HYCP1811: SAP Certified Product Support Specialist - SAP Commerce Cloud

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SAP E-C4HYCP1811 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe Product Support processes Resolve compilation issues, and customize the cockpits in the SAP Commerce Suite
Topic 2	Use the different features, extensions and add-ons of the SAP Commerce Suite Configure the SAP Commerce Suite and its extensions and modules
Topic 3	Connect the omni-commerce capabilities of SAP Commerce Cloud Analyze and improve overall system performance
Topic 4	Identify the scope of SAP Product Support and SLAs Troubleshoot issues with the SAP Commerce Suite

Reference: https://training.sap.com/certification/e_c4hycp1811-sap-certified-product-support-specialist---sap-commerce-g/

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SAP E-C4HYCP1811 Exam Description:

The "SAP Certified Product Support Specialist - SAP Commerce" certification exam validates that the candidate possesses the required level of knowledge to work effectively as an SAP Commerce Product Support Specialist. This certification proves that the candidate has an overall understanding and in‐depth technical skills to perform in an SAP Commerce product support role. The pre-requisite for this exam certification is P_C4HCD_1811 (SAP Certified Development Professional - SAP Commerce Cloud 1811 Developer) or P_C4HCD_1905 (SAP Certified Development Professional – SAP Commerce Cloud 1905 Developer). All the enablement for this exam is being provided by the product documentation and support documentation for SAP Commerce located at: wiki.hybris.com and help.hybris.com . In order to access the sites above, you must be an SAP customer or partner.

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