Only need to practice for 20 to 30 hours
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Simulate the real exam
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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Experience Design and Journey Mapping | - Service and experience blueprinting - Customer journey mapping techniques |
| Strategy Foundations | - Understanding business context and customer strategy - Role of a strategy designer in Salesforce ecosystem |
| Ideation and Prototyping | - Design thinking principles - Rapid prototyping and validation approaches |
| Research and Insights | - Qualitative and quantitative research methods - Customer insights and data interpretation |
| Measurement and Iteration | - Iterative design improvement cycles - Defining success metrics and KPIs |
| Stakeholder Alignment and Communication | - Communicating strategy and design outcomes - Facilitating cross-functional collaboration |
Salesforce Certified Strategy Designer Sample Questions:
1. What can be used to build a community declaratively with components and/or templates?
A) My Community Toolkit
B) Lightning Community Builder
C) Lightning App Builder
D) Pardot
2. What is a CTI?
A) A Computer Telephony Integration
B) A Case Trigger Integration
C) A Control Technology Integration
3. Which of the following can be used to control the access to non-public Folders?
A) License Types
B) Territorires
C) Permissions
D) Roles
E) All of them.
4. What object can be used to track which products have been bought by the customer previously?
A) Assets
B) Orders
C) Products
D) Opportunities
5. True or False? if a user would want to filter an Opportunity report to obtain only those Opps that have Products, he should use a Cross-Filter.
A) TRUE
B) FALSE
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: E | Question # 4 Answer: A | Question # 5 Answer: A |
