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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date.
A manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within 60 days
Which set of filtering conditions returns a report with the desired data?

A) Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days.
B) Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days
C) Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals next 60 days
D) Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today

2. A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

A) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
B) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
C) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
D) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

3. A form listing nearby restaurants has four columns:
* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size.
When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)

A) Set the importance of the Restaurant location and Make reservation columns to Secondary.
B) Set the importance of the Make reservation column to Primary.
C) Set the importance of the image column to Other.
D) Set the importance of the Restaurant name column to Primary.
E) Set the importance of the Restaurant name and Make reservation columns to Primary.
F) Set the importance of the image column to Secondary.

4. You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source .
What other information do you need to configure the external data source?

A) The name of the database where the source data is stored
B) The data views using the external data source
C) A plan for mapping the data and REST response fields
D) A backup endpoint URL if the configured URL refuses to connect

5. An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics .
Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

A) Create an access group for local warehouse managers.
B) Delegate the records for the courier service data type.
C) Enable rule checkout for the local warehouse managers.
D) Define an approval process for adding and removing courier services.

Solutions: