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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Group Behavior and Dynamics | - Conflict and negotiation - Group development stages - Power and political behavior - Team building and teamwork - Group structure and roles |
| Topic 2: Individual Behavior and Personality | - Motivation theories (Maslow, Herzberg, Vroom) - Personality traits and theories - Perception and attribution - Attitudes and job satisfaction - Individual decision-making |
| Topic 3: Organizational Structure and Culture | - Organizational culture dimensions - Organizational structure types - Organizational communication - Organizational change and development - Organizational design principles |
| Topic 4: Leadership Theories | - Transformational vs transactional leadership - Behavioral approaches - Contemporary leadership perspectives - Trait approaches to leadership - Contingency theories |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
What is true about the relationship between performance evaluation and motivation?
- A. The relationship does not depend on the perceptual process.
- B. Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
- C. The relationship is strongest when employees know that traits are the criteria used for the evaluations.
- D. The relationship is strong for employees but weak for managers.
Correct Answer: B 🗳️
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In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?
- A. A climate of trust, members who fill role demands, and an absence of conflict
- B. Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
- C. Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
- D. A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership
Correct Answer: C 🗳️
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What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?
- A. The productivity of the team will remain as is
- B. The productivity of the team will remain low
- C. The productivity of the team will improve slightly
- D. The productivity of the team will improve significantly
Correct Answer: D 🗳️
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An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?
- A. World peace
- B. Prosperity
- C. Economic
- D. Autonomy and self-reliance
Correct Answer: D 🗳️
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What is a purpose of employee evaluations?
- A. To assist management in making human resource decisions
- B. To measure the psychological symptoms of organizational dysfunctionality
- C. To serve as a screening device for hiring new employees
- D. To educate employees on the personalities of supervisors and help them adjust to management styles
Correct Answer: A 🗳️
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