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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM 2011. You need to ensure that when the ownership of an account is transferred, only associated user-owned cases that have a status of Open are assigned to the new owner. Which relationship behavior should you set in the one-to-many (1:N) relationship between accounts and cases?

A) Cascade All
B) Cascade None
C) Cascade Active
D) Cascade User-Owned

2. When selecting fields for entity mapping in Microsoft Dynamics CRM 2011, which of the following must be true?

A) Both fields must have the same name.
B) Both fields must have the same data type.
C) Both fields must be the same length.
D) Both fields must have the same requirement level.

3. A custom Microsoft Dynamics CRM 2011 team named SalesTeam1 merges with another team within the organization. You plan to remove SalesTeam1 from the organization by using functionality available from the Microsoft Dynamics CRM user interface. You need to prepare SalesTeam1 for deletion. What should you do?

A) Remove all users from SalesTeam1.
B) Change SalesTeam1's business unit.
C) Reassign SalesTeam1's records to a different team or user.
D) Delete SalesTeam1's connections.

4. After installing a Microsoft Dynamics CRM 2011 managed solution, which of the following statements are true? (Choose all that apply.)

A) You can add solution components to the managed solution.
B) You can export the managed solution.
C) You cannot remove solution components from the managed solution.
D) Deleting the managed solution will uninstall all of its solution components.

5. In Microsoft Dynamics CRM 2011, which of the following components are parts of a view definition? (Choose all that apply.)

A) a column list
B) filter criteria
C) sub-grid properties
D) records per page setting

Solutions: