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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

What are the three steps required to complete integration between Loyalty and B2C Commerce Cloud when using the reference cartridge?

A. Configure Loyalty Program preferences for B2C Commerce Site
B. Install Loyalty Management for B2C Commerce Package
C. Configure connected app named B2C Commerce Loyalty Connector
D. Add Loyalty Management for Commerce Cartridge
E. Configure connected app named B2C Loyalty Connector

Question 2

What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?

A. Reporting Enabled (Boolean)
B. Created Date
C. Last Modified Date
D. Current Member Count

Question 3

What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?

A. Enable Service Connector for Promotion Escalations.
B. Enable Connector Settings on all the Loyalty Objects
C. Activating and Publishing the Segment
D. Send Loyalty Promotion Segments to marketing Cloud
E. Automatically Add a New Individual Relationship

Question 4

Universal Containers implemented a Loyalty Program six months ago. The Loyalty Program Manager noticed a recent decrease in program efficiency. Now the Manager wants to incorporate a targeted strategy.
Which two benefits should the Administrator expect as a result of running the strategy?

A. Transaction journey data is automatically archived
B. Customers are rewarded based on their tiers
C. Personalized digital marketing
D. Data-based segmentation strategy

Question 5

When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

A. Benefits types
B. Analytics Studio
C. Transaction Journals
D. Qualifying Currency

Solutions: