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Avaya 3000-2 real answers - ACSS Small and Medium Enterprise (SME) Communications

3000-2
  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Jul 18, 2026
  • Q & A: 103 Questions and Answers
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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Feature Implementation and Services- IP Office Functional Services
  • 1. Call routing and hunt groups
  • 2. VoiceMail Pro setup and configuration
  • 3. Time profiles and routing rules
Installation, Configuration and Licensing- System Setup Tasks
  • 1. Server and hardware configuration
  • 2. License requirements and management
  • 3. Trunk and expansion card setup
Troubleshooting and Maintenance- Problem Analysis Techniques
  • 1. Debugging common issues
  • 2. System status and logs
  • 3. Software and hardware troubleshooting
IP Office SME Communications Fundamentals- Platform and Components Overview
  • 1. Small and Medium Enterprise (SME) communications architecture
  • 2. Network readiness and capacity for VoIP
  • 3. IP Office system components and modules

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
B) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
D) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module


2. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Voicemail Pro with IMS
B) Outcalling
C) Message Manager
D) Unified Messaging
E) Voicemail Pro with UMS


3. A customer has multiple IP Offices that have been in operation for over three years. IP hard phone users are complaining that they are experiencing "one way audio" during the calls. The problem has only recently started to occur. The problem is random and is hard to duplicate. Which three could be used to troubleshoot this issue? (Choose three.)

A) an IP Office Monitor trace with AVRIP options enabled
B) an IP Office Monitor trace with H.323 options enabled
C) an IP Office Monitor trace with Real Time Audio trace options enabled
D) a current Network Assessment
E) a packet sniffing trace


4. A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?

A) 560 Kbps
B) 640 Kbps
C) 80 Kbps
D) 63 Kbps


5. Which two IP Office applications can be installed on the same server? (Choose two.)

A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Voicemail Pro up to 20 voicemail ports
C) one-X Portal
D) CCR


Solutions:

Question # 1
Answer: A
Question # 2
Answer: E
Question # 3
Answer: B,D,E
Question # 4
Answer: C
Question # 5
Answer: A,D

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