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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Upgrades | 15% | - Log management and monitoring tools - Software updates and system upgrades - Backup and restore procedures |
| Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Installation & Initial Configuration | 25% | - License activation and feature enablement - IP Office Manager installation and usage - System setup and basic configuration |
| Telephony & User Administration | 20% | - Call routing, inbound/outbound rules - User, extension, and group configuration - Voicemail and messaging setup |
| IP Office System Architecture & Components | 20% | - Software editions and licensing model - Networking and connectivity requirements - Hardware platforms and control units |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Which two statements are true about upgrading to Release 3 with Modular Messaging for Microsoft Exchange? (Choose two.)
A) The Microsoft Exchange Release must be 5.5 or greater.
B) The Microsoft Exchange Release must be 2000 or 2003.
C) The Avaya Messaging Application Server (MAS) must be Release 2.0.
D) The Avaya Messaging Application Server (MAS) must be Release 1.1.
2. On an Message Networking (MN), when configuring Authentication, Authorization and Accounting (AAA) servers _____.
A) for a single AAA server type the system may have two servers configured
B) the system may have multiple types of LDAP server types active at the same time
C) the system may have both RADIUS and LDAP server types active at the same time
D) the system can be configured to require a RADIUS server to use TSL/SSL
3. For a Modular Messaging (MM) for Exchange installation, the customer provides you with the NetBIOS name of the Active Directory Controller.
Which field in the DCT file would you populate with this information?
A) Exchange Message Store > Peer Directory Server
B) Exchange Message Store > Windows Domain Name
C) None, this information is not required.
D) Exchange Message Store > Peer Exchange Server
4. Modular Messaging 3.1 for Exchange includes support for multiple versions of Exchange.
Which Exchange versions are supported?
A) An environment comprised of Exchange 2000 and Exchange 2003.
B) All Exchange versions from 5.5 to 2007 as long as the permissions applicable to each version are implemented.
C) Exchange 2000 Server, Exchange Server 2003, and Exchange Server 2007 with a Modular Messaging Patch.
D) Exchange 2000 or 2003 only.
5. You are implementing a new Modular Messaging for Microsoft Exchange system for a customer with three Avaya Messaging Application Servers (MASs) connected to a single, large Microsoft Exchange Server. The customer enables offline storage for the Voice Mail Domain.
Which two statements are true about offline storage in this environment? (Choose two.)
A) The Voice Mail Domain should be configured for an offline storage location in the format \\servername\location or \\<ip address>\location.
B) If a user calls a given MAS that has become disconnected from the customer's Ethernet they will not be able to retrieve any messages.
C) The customer should allocate on the offline store approximately 10 GB of storage space per hour of message storage anticipated.
D) Messages received by any MAS are stored in both the local spool folder on the MAS and in the path specified in VMSC.
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A,D |



